Services & Pricing

Do you have that task that fills you with dread? Or you can’t find the time to do that thing you need to do? Maybe it is something that I can do better?

Have a look at the services I offer to let you prune back your to-do list so you can bloom in your business.

I could be just the person you are looking for.

Admin Support

Business admin services, including:

  • Email management in Outlook and Gmail
  • File management and organisation in Dropbox, Google Drive and OneDrive
  • E-filing and data entry
  • Invoicing and credit control
  • Research
  • Document creation and formatting
  • Ad hoc and regular reporting
  • Data cleanse, analysis and visualisation in Excel for presentations
  • Customer and client communication – following up on leads, responding to enquiries

Marketing Support

Social media, web and email marketing services, including:

  • Proof-reading
  • Social media post scheduling
  • Graphics creation with Canva (in your branding)
  • Resizing graphics and images to optimise for different platforms
  • MailChimp – newsletter templates, automation sequences, updating lists
  • Newsletter creation using MailChimp or MailerLite
  • Blog management – publishing, keyword research, moderating comments
  • Content creation for social media, blogs and websites
  • Repurpose blog posts, vlogs or other marketing material into social media posts

Legal Support

Legal secretarial and paralegal services, including:

  • file opening, closing and archiving
  • client care and retainer letters
  • preparing correspondence, proof-reading and amending documents
  • time recording
  • carrying out AML and Land Registry searches
  • monthly billing
  • conducting research (PLC/LexisNexis) and report writing
  • draft and proof-read Court documents, witness statements etc
  • preparing bundles, including e-bundles

Pricing

Here are my hourly rates, which allows me to provide flexible support, with no task too small.

Standard Ad Hoc Hourly Rate

£35 per hour, with a minimum of one hour a month.

No commitment and flexibility for work as and when required

Ad hoc time is tracked and sent to you with your invoice

Ad hoc time is billed on or around 1st of the month in arrears with payment due within 7 days

Not sure how much time you’ll need? Why not set a budget and marvel at all the work I can do.

If you have set a budget and you are nearing your allocation, I’ll let you know and no additional work will be carried out without your consent

Monthly Retainers

Do you know you’ll have a certain amount of work each month? Secure the hours you need with a retainer for as little as one hour a month.

My retainer clients get priority, which means you’ll have a quicker turnaround time.

Time is tracked and a monthly report is sent to you monthly

If you are nearing your monthly allocation, I’ll let you know and no additional work will be carried out without your consent

You can increase your hours at any point during the month

How to work together

Benefits of using a VA

  • You don’t have to worry about providing a physical space for me to work, a computer, work phone, nor software package licences
  • You don’t have to go through the time-consuming and often expensive process of hiring an employee. This means no employer obligations such as holiday pay, sick pay, pension contributions, NI and Tax, equipment, overheads and all the coffee I require (hint: it is a lot!)
  • Only paying for the hours worked means no “dead” time and more efficient working
  • Flexible support to suit your business (and personal) requirements
  • 15 years’ experience gives you peace of mind that I will get the job done in a timely and professional manner
confidentiality

Confidentiality

  • All clients are given my Terms of Business which include terms on confidentiality and privacy
  • I will sign a Non-Disclosure Agreement as necessary
  • I will not share your information with other parties unless you have agreed

Time & Billing

  • Ad hoc work is as and when required
  • Work done under a retainer secures my time for you, with a turnaround period of 1-2 working days
  • Retainer time is tracked and sent to you at the end of each month- Retainer time is billed in advance on or around 23rd of the month to secure my time for the following month
  • Additional hours outside of retainer are charged at £35 per hour- You can increase or reduce retainer hours with 30 days written notice

Communication & Availability

  • I am generally available between 09:30 and 16:30 Monday to Friday
  • Email communication is the best way to get in touch and I will reply within 1 working day
  • If there is an emergency you can contact me via telephone or WhatsApp and I will endeavour to get back to you as soon as possible
  • I will keep you updated with a weekly email, to include work completed, work in progress, any time or billing information

Why Work with me?

  • Firstly, I can fully appreciate and understand how challenging it can be to delegate part of your business to someone else - as a self-confessed control freak, I understand this better than most!
  • Rest assured, I will work closely with you, at your pace, to build a collaborative, long-term relationship. I want nothing more than to create a supportive and trusting partnership which will benefit both our businesses, your clients and customers and the world at large.
  • I have knowledge and expertise to share. Working with me means you are working with someone who understands your approach and your values align with my own. Having that alignment and connection is vital for success and not to be under-estimated.

What My Clients Say